TERMS & CONDITIONS
These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full.
All prices on this website are in UK sterling. Prices shown include VAT at the current UK rate of 20%. We accept online payment through Paypal. Payment must be made in full before your order is accepted. Wholesale enquiries are welcome please contact Lila Stern-Shewry by email. Lila Stern-Shewry can also accept payment via Bank transfer and credit and debit cards over the phone.
Items will be sent via Royal Mail special delivery.
There is a flat rate delivery charge of £10.
We currently ship any item to the UK and ship items up to the value of £500 to Europe, United States, Australia, New Zealand and Japan. For other destinations and higher priced items please contact Lila Stern-Shewry by email or phone for a quote.
Orders are normally dispatched within 7 working days, please allow up to 28 days for delivery.
Please notify Lila Stern-Shewry by phone or email and within 4 days of receipt should you wish to return the item. Otherwise Lila Stern-Shewry cannot accept liability. Returns will not be accepted without prior agreement. Made to order jewellery cannot be returned for a refund, only for alterations such as resizing.
The item must be returned in its original packaging with a note for us with your name, address, contact number and reason for return. The customer will pay for the return postage. All returned goods must be sent by Special Delivery (insured) and within 7 days of receipt. Lila Stern-Shewry cannot accept liability for any damaged caused or loss of items during return to us.
Accuracy of content
We make every effort to ensure that prices quoted are correct at the time of publishing and that all goods have been fairly described. Where every effort has been made to represent the jewellery accurately we cannot be held responsible for discrepancies in colours due to individual monitor settings. If you are unsure please contact us for more information.
Website content & copyright
This website contains material which is owned by or licensed to Lila Stern-Shewry. This material includes, but is not limited to, the design, layout, look, appearance and graphics. None of which may not be used without written or prior permission.
All designs and images of Lila Stern-Shewry Jewellery are the intellectual property of Lila Stern-Shewry.
Reproduction is prohibited, in accordance with copyright laws. All rights reserved.